Privacy policy.
Effective Date: 13th June 2024
1. Introduction
Welcome to Foxpine Grounds Maintenance Limited ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us.
2. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, address, email address, phone number, and other contact details.
Service-Related Information: Details about the services you request or purchase, including property details and specific service needs.
Payment Information: Credit card details and other payment-related information.
Website Usage Information: Information about your use of our website, including IP address, browser type, pages visited, and browsing behaviour.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, manage, and personalise our grounds maintenance and landscaping services.
Communication: To communicate with you regarding your enquiries, service requests, appointments, and updates.
Billing and Payments: To process payments and manage billing.
Marketing: To send you promotional materials, newsletters, and special offers (you may opt-out at any time).
Website Improvement: To analyse website usage and improve our website functionality and user experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
4. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
Encryption: Sensitive data, such as payment information, is encrypted during transmission.
Access Controls: Access to personal information is restricted to authorised personnel only.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, and operating our website.
Legal Requirements: We may disclose your information if required by law or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. You can set your browser to refuse cookies, but some website features may not function properly as a result.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Foxpine Grounds Maintenance
2 Rosehill, Billingshurst, West Sussex
andrew@foxpine.co.uk
07983505509
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Foxpine Grounds Maintenance with your personal information.